[Resolved] ICICI Bank — amount collected but fastag not received | |||
My vehicle no is py01bt5505. On 22/11/2019, i applied for fastag and an amount of rs 1, 299.12 was deducted from my icici sb account no[protected]. The fastag no was 11542219. I have not received my fastag till now. I got a message to reupload the documents. When i reuploaded, the website says the vehicle already has fastag account. I contacted fastag customer care number. The number rarely responded. When it responds, it advises to wait. For hours. I contacted icici customer care countless times. No remedy. Was this information helpful? | |||
Mar 1, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 24, 2020 ICICI Bank Customer Care's response Dear Sadasivam Srinivasan, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06rqd) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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