ICICI Bank — amount deducted from bank account but recharge not done

 
1 Review
 Manika Gorai on Jan 3, 2018
On 2nd january 2018, i recharged my jio number with rs459 on my jio app via upi payment system to address indiaideas@icici. My transaction id is ici915a3258f8c447b69b2a1341ea3c9537
Transaction was successful but still it is not updated on my jio account. Yesterday i chat with a jio representative. He told me there was no recharge from my side.
Also i have contacted with phonepe customer care, they told that they have confirmation msg from receiving bank. So there might be something stuck between these two & i think that to be indiaideas@icici
Please check this issue. I want refund as soon as possible

amount deducted from bank account but recharge not done
amount deducted from bank account but recharge not done

Complaint Status


[Jan 03, 2018] ICICI Bank customer support has been notified about the posted complaint.
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    ICICI Bank - amount deducted from bank account but recharge not done