[Resolved]  ICICI Bank — amount deducted twice from my account

Address:Bangalore, Karnataka, 560035

Details i am providing below. I had order food from swiggy for rs 543 on 6th of feb 2020. It got reflected twice. Checked with swiggy customer care, they are asked to check with icici bank

67 06/02/2020 06/02/2020 - upi/[protected]/swiggy order id/[protected]@axisb/a 543
68 06/02/2020 06/02/2020 - upi/[protected]/swiggy order id/[protected]@axisb/a 543
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Mar 26, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0965q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I was paying my certification fee via eazypay debit card and amount is deducted but transaction is failed, do i get my money back?
amount 1200
website is aucoe.info

ICICI Bank Customer Care's response, Feb 24, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0965q_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Kindly let me know if the email id is correct [protected]@icicibank.com. Or Is the bracket required. email is not going through while trying
ICICI Bank Customer Care's response, Feb 25, 2020
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0965q_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have forgotten my icici multi wallet card transaction password. How can I reset it?
ICICI Bank Customer Care's response, Feb 25, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0965q_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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