[Resolved]  ICICI Bank — amount deduction dp chgs till mar-2019

I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 25-apr-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
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May 26, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
ICICI Bank Customer Care's response
Dear Therese Baby,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (290622) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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