ICICI Bank — amount deduction from my account | |||
I am having my salary accout in icici bank. But few days back 89 rs/- (29.50 rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time. Moreever, it is also legal as per rbi rule. I want a proper justification Thanks, Sukhvir singh Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 01, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971555) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
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My name is Gopal P and i'm holding a salary in icici bank for the past 6 month. i just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.50 each on October 10th 2019.
ICICI Bank Customer Care's response, Nov 1, 2019
Verified Support
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (971555_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (971555_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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I was told that there is no fee for this account.
Kindly refund my money back.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (971555_1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team