[Resolved]  ICICI Bank — amount got debited but the merchant says its unsuccessful

Website:amazon.in

Hello i have done a online transaction on amazon.in for a mobile purchase which debited the account balance as per a message but amazon.in said the transaction was failed. Can you please make sure the payment was done or not? If not then why its deducted and if its done kindly update asap so that i can connect with amazon.in to close the same. Thanks
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Jul 13, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
ICICI Bank Customer Care's response
Dear Kamal Malav,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a552mc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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Once while making an online transaction, I entered wrong OTP multiple times. As a result "Verified by Visa" is blocked for me. I called many customer care numbers but my problem is still unsolved. Please help me unblock my "Verified by Visa".
Otp is being disabled because of several attempts

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