[Resolved] ICICI Bank — amount got deducted for failed transaction and not credited after 2 hours

[Resolved] ICICI Bank — amount got deducted for failed transaction and not credited after 2 hours

S Sandip Saha from Kolkata, West Bengal

Hi team, Today i booked one indigo flight ticket for kolkata to bangalore with 4422/- inr which was failed. Unfortunately amount got deducted from my bank accout and not credited yet. Kindly refund it. Transaction was initiated by billdesk. Here is the details: Transaction id - 927ced1bb[protected] Account no[protected] Amount - 4422/- Bank - icici Was this information helpful? No (0) Yes (0)
Mar 11, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Feb 08, 2019 Updated by Sandip Saha As per ICICI payment Id is :[protected], but indigo has not received any payment, it is either bank or bill desk fault, I need my money back at the earliest. Feb 08, 2019 Updated by Sandip Saha The payment gateway ID us pici[protected] billdesk confirmed not received the money. So it needs to fix by ICICI bank. Verified Support Feb 08, 2019 ICICI Bank Customer Care's response Dear Sandip Saha, We regret any inconvenience caused. Our official will get in touch with you. Regards, ICICI Bank Customer Service Team Feb 11, 2019 Updated by Sandip Saha Why still not credited if it is failed it should not take much time to get refunded, I am ur customer since 8 years and thus service from icici bank not expected.
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Mamidala Aneesh

from Hyderabad, Telangana

Hi

I made a wrong transaction on 30th jan amount of 10000 to some X person credit card instead of mine there is no response from ICICI Bank and the phonepe

Whom to contact and how to get my amount back
Could you please help out me

Waiting for refund

ICICI Bank Customer Care's response, Feb 8, 2019

Verified Support

Dear Mamidala Aneesh,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (041318_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team