[Resolved] ICICI Bank — amount is debited after I requested to stop it several times by going to the branch

Pinky Bishav

from Manuguru, Telangana

Address:

500045

Hello there

I had an emi debiting from my icici account.. I put a request to stop the payment twice and still the amt is debited

Customer care never bothers to help or listen to the issue for every small thing they ask us to visit branch...
If you want us to go to the branch why do you want to have a call center in the first place

Most of the time the server is down

I want the amt to credited back to my account after i put my request

If your incapable of doing what we need why should we use your services

I need this to be resolved asap

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Oct 19, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

ICICI Bank Customer Care's response Dear Pinky,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ca59) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Feb 20, 2019

Updated by Pinky Bishav I already gave you my issue ... and my account no it has all my details ... what else you need ?