[Resolved]  ICICI Bank — atm withdrawal and money not received

Address:Gulbarga, Karnataka, 585101

I am icici bank customer of gulbarga, karnataka branch
My account number is[protected]
I have with drawn 10, 000-00 on[protected]. But i have not received money from atm, but money is deducted from my account.
I have given service request with number sr[protected]. But till now problem is not resolved.
My problem is not getting resolved. And there is no proper response from any one
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Oct 30, 2017
harshikaharsuriya's response
even their customer care service officer do not talk properly with you
Verified Support
Nov 06, 2017
ICICI Bank Customer Care's response
Dear Saleha Shaik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have made 2 transaction and one of them get failed.

But money got deducted 2 times and got credited to merchant only once.

Bank didn't register my complain nor gave my money back.

Do not create account in icici ever again
ICICI Bank Customer Care's response, Nov 7, 2017
Verified Support
Dear Harshikaharsuriya,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4k8kn_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi,
I am a non icici bank customer. Today I didn't receive the cash from ATM but it's deducted from my account.
I have ATM slip where they have mentioned as "transaction has been declined ".

Yet, I did not receive the money.

Please respond to following email id
[protected]@rediffmail.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information