[Resolved]  ICICI Bank — bad service,system loop, diverting the case, no resolve

Address:Jodhpur, Rajasthan, 342005

Icici bank levy interest even on consumer case under section 34 of code of civil procedure. Bank is deficient in giving good service. Staff is negligent. There is difference of opinion among different officers of different branches. Action of putting rs 5l in lien was unreasonable, all managers quote differently for it. The branch manager didn’t helped in unliening the amount. Bank practiced inaction, and instead penalised me with hefty fee &interest. Officials are also manipulating dates &records. Despite receiving instruction from rbi jaipur, no action has been taken by the bank officials in 08 months, neither in credit card dispute nor the insurance policy redemption/ retrieval.
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Oct 19, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2018
ICICI Bank Customer Care's response
Dear Priyanka Sethi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cdw4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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