[Resolved]  ICICI Bank — Bank KYC approval pending

Address:Intimate fashions , Guduvancherry .Chennai-603202

Dear Sir/Madam,

I have seeded my ICICI Bank account details on the EPFO website on 29th Sep 2022 and its still pending for verification from Bank's end. I have already Spoken with bank Assist( customer service care).but I didn't get proper response. I have made mistake that entered my previous branch IFSC code while i submitting Bank KYC.I am waiting for more then a month to get rejected or approved. But still shows verification under process. Even i can not able to delete the details in to EPFO page. Because, the option not available. It supposed to reject long time before.

Due to this problem I am unable to raise claim on the EPFO website for my emergency.

I thoroughly regret to see such a lethargic response from a well reputed bank like ICICI. After going through few posts online regarding the same from other people. Bank need to involve in those complaints and solve the issues.

My UAN[protected]
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Dec 10, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvla) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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