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[Resolved]  ICICI Bank — both interest and late fee charges

Credit card statement of icici bank ([protected]) has been generated for february month on 09/02/2018 for the amount 11947/- and the payment is due on 26th feb. Some how payment of 11947/- got delayed and i made the payment on 02/03/2018.

I have received the march month credit card statement on 09/03/2018 and i found that excess amount of 2416/- has been added against the 11947/- for just 4 days. I also found that both late fee charges and interest been charged and even the gst above it.

I would suggest either late fee should be charged or interest. How come banks charge both as icici should charge in the way of interest or late fee.
both interest and late fee charges
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Apr 28, 2018
Complaint marked as Resolved 
Mar 27, 2018

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
ICICI Bank Customer Care's response
Dear Kattigenahalli,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    ICICI Bank
    Customer Care Service
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