BanksICICI Bank cancellation of one assist policy

[Resolved] ICICI Bank — cancellation of one assist policy

2 Reviews

393,Library street,, Ganapathy nagar,, Murungapakkam,, Pondicherry., Pondicherry, Pondicherry District, Puducherry, India

Nithiy Anand on Apr 12, 2019

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Yesterday i get call from icici customer care for explain about one assist plan
But they did't tell about any charges for that.
But today i checked my account they charge rs.1899 /- for one assist.
So, i don't want the one assist so cancel that and refund that amount to my account quickly.
I didn't able to deactivate the one assist plan from online web site page so deactivate the one assist plan and refund my amount rs.1899/-
If you did't not refund it i will cancel my account from your bank and i tell my my company members also and complain to consumer court also.
Because you people are not tell anyone about the charge for the one assist plan

Complaint marked as Resolved May 20, 2019

Complaint Status

[Apr 12, 2019] ICICI Bank customer support has been notified about the posted complaint.

Verified Support

ICICI Bank Customer Care's response, Apr 12, 2019
Dear Customer,

We request you to email us your concern with your contact details on c[email protected] Please mention the UID (256960) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team