[Resolved] ICICI Bank — cancelling one assist service | |||
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my credit card. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap My a/c number:[protected] One assist id number: sr[protected] Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Regards Amruth Was this information helpful? | |||
May 21, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 ICICI Bank Customer Care's response Dear Amruth, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (277628) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account, as the account number and OneAssist Customer ID given are not view able. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
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Team OneAssist