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[Resolved]  ICICI Bank — cash deducted but recharge didn't happen

Transaction id :[protected]
Date : 4 march 2018
Time : 16:24:13
Remark :collect-pay-request
Amount :349
Paid to: [protected]@icici (As a recharge for a jio number [protected]) through bhim

Balance is deducted from my sbi account but jio says they are not received the amount. I contacted bhim but they said transaction was successful completed and cash credited to [protected]@icici. But my recharge did not happen. Please refund my amount.
Complaint marked as Resolved Apr 5, 2018

Complaint Status

[Mar 05, 2018] ICICI Bank customer support has been notified about the posted complaint.
Updated by Abhinesh123 Mar 05, 2018
My mail: [protected]
Verified Support
ICICI Bank Customer Care's response Mar 05, 2018
Dear Abhinesh123,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected] Please mention the UID (a4th7c) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
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