[Resolved]  ICICI Bank — cash was not delivered due to power cut but is debited from my account

My name is sneha susan thomas. During the process of withdrawal the power goes off. I waited till the power came back, but the atm showed that, they are currently unable to complete my transaction and to visit nearest atm. The transaction was done in bangalore, koramangala. Atm id:sacwf836, location: metro on 9th december 2018 at 5:10 pm. Withdrawal of 400 rupees.
I request you to do the needful in order to refund the money.
Thank you.
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Jan 10, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
ICICI Bank Customer Care's response
Dear Sneha Susan Thomas,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ijw9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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