[Resolved]  ICICI Bank — Charges levied on my credit card

My ICICI bank credit card has been deactivated from my account in FEB 2021 as it was expired. I couldn't know and pay the bill for this credit card as it was removed from my online account dashboard. I got the mails from ICICI bank that credit card bill is pending for this my credit card but they levied interest charges for not paying the bill. I explained that I was unable to see the card on my dashboard as it was expired. I was told to pay the principal amount of Rs 1020.71 on June 3rd, 2021. Now every month, they are levying the interest charges and increasing the bill amount. They are forcing me to pay the bill because it's system generated.
Why should I be liable to pay even a single penny when I paid all required amount. The bank didn't notify me to clear the bill before deactivating the card. When I got starting the mails for outstanding amount, I initiated the mail conversation.
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Jan 8, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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