ICICI Bank — Complaint against ICICI Bank (Branch- Alpha Commercial, Greater Noida) not to reduce my rate of interest from the month of January 2017.

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:	www.icicibank.com

Dear Sir/Mam,
The situation of your Alpha Commercial Branch, Greater Noida is very pathetic and nobody is ready to work and not ready to listen, even other government banks are not so poor in their services as you are. I am visiting continuously in this branch to reduce the rate of interest from the date of my first visit i.e. in the month of January 2017 but nobody is ready to handle my case. Always they are saying that we are not getting approval from our heads. Kindly see in the matter otherwise I will be bound to transfer my both loans in any other government bank.
I, Dr. Manoj Kumar Agarwal, took a home loan in two accounts- LBDEL[protected] & LBDEL[protected], from your ICICI Bank. In the month of January 2017, I went to ICICI (Alpha Commercial Branch, Greater Noida) to reduce the rate of interest from 9.5 to 8.5 because you have reduced rate of interest on home loan to 8.5 in the month of January 2017 but they always said to me to come in the next month and we will do it. After so many visits and requests now I got two letters of reduction of rate of interest from April and May 2017 while I am requesting from the month of January 2017. Kindly reduce my rate of interest in both the account numbers from the month of January 2017.

Regards
Dr. Manoj Kumar Agarwal
Mob. No. :- +91-[protected]