ICICI Bank — Credit card cancellation not processed

Address:Gandhinagar, Gujarat, 382009
Website:infinity.icicibank.co.in

I want to cancel my icici credit card. I have not at used it. Till now i just got the bills for annual fees. But for 9, nov 2016 to 26, dec 2016 i have got a bill of 287.5 rupees. I dont know for what. So raised a request for canceling the credit card but when i am trying to check the status, its showing that error - no such request exists. I dont want to use this credit card and want to cancel it with immediate effect.
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ICICI Bank customer support has been notified about the posted complaint.
Jan 12, 2017
Updated by NishthaShah
Ridiculous!!! I got a message saying it has been permanently deactivated...and now I have a gain received a bill!!! I am not understanding without using the credit card how am I getting the bills???????
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Dear icici,

Request you to cancel my personal loan I tried to cancel in branch level no use I contacted my relationship manager but no use he is no picking phone at all worsted response worst process in Icici pls cancel my loan LPHYD[protected].

Thanks,
Avinash
[protected].

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