[Resolved]  ICICI Bank — credit card charges - jan 2018

Address:Kolkata, West Bengal, 700038
Website:www.icicibank.com

My name is preetpal singh gill. I have a credit card with icici. The payment due date was 2nd jan. Being year end i was out of station and made my payment upon return on 6th jan. They have added 500 late fee + interest + gst. When requested for a waiver they refused to do so. I have accounts with axis, kotak and citi and all had due date on 2nd jan. Being out of town, i was late on all and requested them to waive them these charges one time since i am a regular payer. Even with icici, i have made all my past payments within the due date. All other banks have acknowledged the reversal of these charges for one time seeing my past record but icici is sitting there to steal customer money and have refused the reversal.
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Feb 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
ICICI Bank Customer Care's response
Dear Preetpal,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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