[Resolved] ICICI Bank — credit card charges - jan 2018 | |||||
My name is preetpal singh gill. I have a credit card with icici. The payment due date was 2nd jan. Being year end i was out of station and made my payment upon return on 6th jan. They have added 500 late fee + interest + gst. When requested for a waiver they refused to do so. I have accounts with axis, kotak and citi and all had due date on 2nd jan. Being out of town, i was late on all and requested them to waive them these charges one time since i am a regular payer. Even with icici, i have made all my past payments within the due date. All other banks have acknowledged the reversal of these charges for one time seeing my past record but icici is sitting there to steal customer money and have refused the reversal. Was this information helpful? | |||||
Feb 22, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 ICICI Bank Customer Care's response Dear Preetpal, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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