[Resolved]  ICICI Bank — credit card number[protected]

Address:

Patna, Bihar, 800015

Dear sir, (Most urgent pending since 02/05/2019)
Wrong / penalty bills generated without any clarifications from all sources till date

Till date i did not receive the clarification of the actual bill outstanding and revision of the billing after payment of rs.15000/- on 02/05/2019.

1. Clarify the wrong bill generated
2. Revise the bill after payment of rs.15000 paid on 02/05/2019
3. Wave off the unlawfull penalty added and charged from me.
4. Refund / settle the interest on my payment of rs.15000
5. Send me details of statement reflecting, after payment of rs.15000 on 02/05/2019 and reciprocal effect on the revised bill.
6. An amount of rupees 4830 was paid on 7 on 2nd july 2019 from the bank of india account which was never confirm that has been cleared against the credit card these two issues are still pending

If the matter is not resoved, i will be forced to approach the banking ombudsman on the matter pending for so long.

*i am also compelled by your staff and their non-responsive act for non-payment of the genuine billing which has never corrected/ generated correctly since 02/05/2019*

I will now, onwards, pay any payment after all clarifications are made to me.