ICICI Bank — Credit Card Unnecessary Extra Charge

Hello,
I purchased a product at Amazon from my ICICI BANK Credit Card and due to product not good I returned my product and Amazon revert my amount in credit card within billing cycle. But in the next bill i saw that Icici Bank update late payment charges. When i call customer care, Executive told me that revert amount not count in payment and i can revert only Rs. 140.
Please have a look.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Jun 30, 2020
Updated by thesaadlive
Bank is denied for reverse charges. Customer care executive said that amazon return amount not count for bill pay.
Tell me please if return amount is not count then no value of return amount that's not money & if i pay bill the extra money who added the card bank pay me intrest or extra money for that.
Jun 30, 2020
Updated by thesaadlive
Bank is denied for reverse charges. Customer care executive said that amazon return amount not count for bill pay.
Tell me please if return amount is not count then no value of return amount that's not money & if i pay bill the extra money who added the card bank pay me intrest or extra money for that.

Verified Support
Jul 02, 2020
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rj0j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jul 06, 2020
Updated by thesaadlive
Already mailed u can check but problem is same
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information