[Resolved] ICICI Bank — Damaged indian currencies received from atm | |||||
On[protected] i've withdrawn an amount of rs.400 from the carnival infopark phase 2 icici bank's atm. I had got 4x100 indian rupee notes. Among them, one note was damaged. It can't be used anywhere. When i checked into the nearest icici branch, they told me that they need proof. How can i make a proof? Can i take a photo of that notes infront of that atm? They can't replace the note as they are outsourcing the deposit of money to atm. I've never got these type of irresponsible response from anywhere. They told me that they are helpless. A lady in the bank behaved in a harsh manner. To whom do i register a complaint regarding this? How would i resolve this issue? Please help. Atm id : sacwc827 Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4aip7) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
 3 Comments | |||||
Comments
Hi,
I have been contacting ICICI bank representatives for home loan for NRI.i emailed contacted customer service number with no output.They say I receive some information in 24 hours it's been 360 hours no response
Fed up of calling them they keep saying it's not my department it's not my department
Thanks,
Vijay
I have been contacting ICICI bank representatives for home loan for NRI.i emailed contacted customer service number with no output.They say I receive some information in 24 hours it's been 360 hours no response
Fed up of calling them they keep saying it's not my department it's not my department
Thanks,
Vijay
ICICI Bank Customer Care's response, Jun 28, 2017
Verified Support
Dear Customer, (Vijay)
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4aip7_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4aip7_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4aip7_aaaa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team