[Resolved] ICICI Bank — deactivate plan, and refund my money 1899 /-one assist.

Chandra sunil

from Ernakulam, Kerala

Address:

505503

I had never asked for the one assist plan. Also, a sum of rs.1, 899 has been debited from my saving account on dated 05.08.2018 without any earlier information also not getting any customer id from one assist side for easily deactivation.
I don't want to get any such service. Please deactivate any such policies and refund my money as soon as possible. I need my money.
Please inform me on my email id after resolve my problem.
Mail id: [protected]@gmail.com

Regards
Sunil chandra
Mob no: [protected]/[protected]

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Nov 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

ICICI Bank Customer Care's response Dear Sunil,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret the inconvenience caused. Please be informed we have escalated your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Hi Sunil,

As per the telephonic conversation happened. The mail has been sent to you. Request you to check the mail.

Regards,

Devendra,

OneAssist, Social Media Team.