[Resolved]  ICICI Bank — deactivation of one assist plan of card protection

I had got a call about the card protection plan, that time i found it useful but now, i want to deactivate my one assist plan of card protection as i do not find it is useful for me.

So please deactivate this plan as soon as possible and refund my money.

For this i will be grateful to you.

Thank you
Yours faithfully
Akhouri tulika srivastava
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Mar 22, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
ICICI Bank Customer Care's response
Dear Akhouri Tulika Srivastava,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ov24) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi Team,

I'm the loyal infosys branch mysore customer since 5 years. My account (0558xxxx2869 got deducted with 413 .

Please return it back the unnecessary charges.

Regards,
Sri Vishnu
ICICI Bank Customer Care's response, Feb 19, 2019
Verified Support
Dear Sri Vishnu,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov24_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
What are these deduction in 2 weeks period. Please explain . I had no money in account for 2 weeks and this much deduction. for this account how do you calculate average balance. It feels like fraud .
ECSRTNCHG 181.42 INR 11/02/2019
ECSRTNCHG 231.00 INR 08/02/2019
ECSRTNCHG 413.00 INR 29/01/2019
ICICI Bank Customer Care's response, Feb 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov24_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I haven’t use my debit card anywhere then why the charge of posdec is deducted?
ICICI Bank Customer Care's response, Feb 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov24_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My self sushil kumar.i request to you close my fast tag account on 20/08/2018. Against vehicle no. Hr 22k 3008.but account not close yet I request to you close my account and refund my money in my account.thanks
ICICI Bank Customer Care's response, Feb 19, 2019
Verified Support
Dear Sushil Kumar Dhillon,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov24_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
825 Rs deduct from my account why i am not activate demate account
DMC/[protected] DP CHGS TILL APR-18
Dear Tulika,

Greetings from OneAssist!

We understand your concern. Please be informed, your membership cancellation is in process with vide service request number 3992538. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day. However, we have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Dear Tulika,

Greetings from OneAssist!

As per the telephonic conversation. You will get the amount 949/- credited in your bank account within 5 to 7 working day. As per the policies T&C you need to cancel membership before 30 days for full refund.

Regards,

Devendra,

OneAssist, Social Media Team.

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