ICICI Bank — Debit Card Fraud: Bank/Police desert us | |||
On 12-aug-2015, an unfortunate incident happening within a matter of minutes when i was deeply engrossed in my work. I received a call claiming to be bank official and required my card details for refunding back credit points. It so happened that I revealed my card number, cvv details, OTP. Immediately i got Rs 6922 amounted debited messages for 2 transactions amount. A fraudster had paid his VODAPHONE bill for 1 transaction. Immediately I approached ICICIBank and disabled my account. Bank asked for FIR and told me they will be able to trace in a few weeks time. I had approached the Sampigehalli Bangalore police station who refused to register the FIR for small amount value. The Police instead only provided an Acknowledgement, The same copy I submitted to to ICICIBank.The Bank opened a SR[protected]. After 1 week Bank closed SR citing the transaction happened using 3D secure pin. In a city like Bangalore, being highly educated I'm feeling helpless. Both Police and Bank show no willingness to pursue. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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