[Resolved]  ICICI Bank — Deducted dp charges by saying lifetime free account

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-21) on 24-feb-2021. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici, moreover i have never used icici demat account

I need justice and return my money back immediately. My account number is[protected]
This is completely unacceptable and please refund my amount. My phone number is [protected]
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Aug 10, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi don't get trap in their policy as they will say that it's lifetime free but there are some hidden charges behind this .

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