[Resolved] ICICI Bank — deducting money in the name of hidden charges.. | |||
Hello this is sharad.. I have a salary account in icici bank and being a customer i enjoy its services.. But few days back they deducted rs 29.5 about 12 times for posdec charges.. And when i've talked to the customer care of icici, he said that you've been charged for failure of transaction due to insufficient balance and there are 24 declines.. I've deducted all my money from the account as soon as i got to know this.. I had sufficient amount of funds while transacting even though they have charged me the penalty... I mean you should have informed on the failure of first transaction.. Being a valued customer i don't want to switch to other banks.. Please resolve my issue (I. E refund rs 29.5 deducted 12 times and cancel the pending 12 charges).. 1 time penalty is ok.. But deducting it again and again is stupid and that also without consent.. Please refund my money asap.. Was this information helpful? | |||
Apr 15, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 15, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bada) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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