[Resolved]  ICICI Bank — deduction of amount even though tickets are not confirmed

Address:560103
Website:just dial

Hai this is srilakshmi.
Phone number: [protected]
Email id: [protected]@gmail.com
Date of incident: 24-jan-2018
I tried booking movie tickets using net banking.
I went through the mall website "soul spirit central mall, bellandur bangalore".
When i tried booking movie tickets, it got redirected to justdial website.
I made payment through icici net banking and then the browser kept on loading without any confirmation.
The tickets are not confirmed but the amount has been deducted from my account.
Amount has not yet been refunded.
This is the transaction remarks from my bank details :bil/[protected]/pgmib-/[protected]_
Wwwj
Amount: 399

Please do the needful as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Feb 25, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
ICICI Bank Customer Care's response
Dear Srilakshmi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23606
    Pending
    2062
    Resolved
    14213
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information