[Resolved] ICICI Bank — deduction of money on posdec charges
Bahadurgarh, Jhajjar District, Haryana, India
Totony94 on Oct 10, 2018
In the starting of this month due to some problem with the paytm site, my four transactions at purchasing an item from the site were declined and the transaction failed on every occasion due to some error of the site itself. But today i saw in my statement that the bank have charged me 29.50 rupee for all those four failed transactions and it have also happened at least 9 times in the previous two months, that means the bank have taken away more than 370 rupees of mine without any cause or reason. This is so much frustrating and disappointing, to find out that a reputed bank like icici is dropping to such low standards for stealing the money of their customers if he/she trust the bank and do not pay much attention to the bank statement. Please, look into the matter as soon as possible and help me get in getting a refund of my money as soon as possible.
Complaint marked as Resolved Nov 10, 2018
[Oct 10, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified SupportICICI Bank Customer Care's response, Oct 10, 2018
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
ICICI Bank Customer Service Team
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