[Resolved]  ICICI Bank — deduction of money on posdec charges

Address:Jhajjar, Haryana, 124507

In the starting of this month due to some problem with the paytm site, my four transactions at purchasing an item from the site were declined and the transaction failed on every occasion due to some error of the site itself. But today i saw in my statement that the bank have charged me 29.50 rupee for all those four failed transactions and it have also happened at least 9 times in the previous two months, that means the bank have taken away more than 370 rupees of mine without any cause or reason. This is so much frustrating and disappointing, to find out that a reputed bank like icici is dropping to such low standards for stealing the money of their customers if he/she trust the bank and do not pay much attention to the bank statement. Please, look into the matter as soon as possible and help me get in getting a refund of my money as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
ICICI Bank Customer Care's response
Dear Tony,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Passbook of a/c no.[protected] not provide to me.
ICICI Bank Customer Care's response, Oct 10, 2018
Verified Support
Dear Customer (Satishkmau),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I put mail for blocking my ICICI food ([protected]) but I did not get any response from your side.

Please consider my request
ICICI Bank Customer Care's response, Oct 10, 2018
Verified Support
Dear Vikas Dambhare,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear Customer, txn of INR 500.00 done via Debit Card of Acct XX2355 on 05-Oct-18.Info: VIN*GOOGLE *Goo.Avbl Bal:INR ***.For dispute, call [protected].

I got above message but i didn't any transaction. Is this fraud? And why this is happening with icici customer ?
With out any request your deducting money from my a/c 2 times 588 and 177 rs deducted my a/c why with out request your deducting money and issuing debit cards etc my a/c no[protected] pls call me back and clear my issue and get my money back

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23610
    Pending
    2046
    Resolved
    14237
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information