[Resolved] Icici Bank — deduction of money on posdec charges

 
5 Reviews
 tony94 on Oct 10, 2018
In the starting of this month due to some problem with the paytm site, my four transactions at purchasing an item from the site were declined and the transaction failed on every occasion due to some error of the site itself. But today i saw in my statement that the bank have charged me 29.50 rupee for all those four failed transactions and it have also happened at least 9 times in the previous two months, that means the bank have taken away more than 370 rupees of mine without any cause or reason. This is so much frustrating and disappointing, to find out that a reputed bank like icici is dropping to such low standards for stealing the money of their customers if he/she trust the bank and do not pay much attention to the bank statement. Please, look into the matter as soon as possible and help me get in getting a refund of my money as soon as possible.
Complaint marked as Resolved Nov 10, 2018

Complaint Status


[Oct 10, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Oct 10, 2018
Dear Tony,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Passbook of a/c no.[protected] not provide to me.
ICICI Bank Customer Care's response, Oct 10, 2018
Verified Support

Dear Customer (Satishkmau),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I put mail for blocking my ICICI food ([protected]) but I did not get any response from your side.

Please consider my request
ICICI Bank Customer Care's response, Oct 10, 2018
Verified Support

Dear Vikas Dambhare,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear Customer, txn of INR 500.00 done via Debit Card of Acct XX2355 on 05-Oct-18.Info: VIN*GOOGLE *Goo.Avbl Bal:INR ***.For dispute, call [protected].

I got above message but i didn't any transaction. Is this fraud? And why this is happening with icici customer ?
With out any request your deducting money from my a/c 2 times 588 and 177 rs deducted my a/c why with out request your deducting money and issuing debit cards etc my a/c no[protected] pls call me back and clear my issue and get my money back

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    Icici Bank - deduction of money on posdec charges