[Resolved] ICICI Bank — delay in getting home loan documents after loan payoff
I have recently paid off my loan and i'm awaiting the property documents as i have to do the sale deed and my wife is in india to do the procedure. We have been patiently waiting for the past 1 week to get the documents as i was told that it takes maximum a week to get the documents. As of now nobody has a clue on when i would get the documents.
Why does it take so long to get the documents once the loan is paid off? My wife has to return back and her tickets are for this friday.
Can someone plz look into this and expedite the matter?
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Apr 19, 2018Complaint marked as Resolved
Mar 19, 2018
ICICI Bank customer support has been notified about the posted complaint.
Mar 19, 2018ICICI Bank Customer Care's response Dear Sanjay Verma,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
ICICI Bank Customer Service Team