ICICI Bank — don't have icici bank credit card ending with xxxx2004

saxena.ashwani

from Noida, Uttar Pradesh

Address:

122002

Hi there,
I wish to inform you that I don't have credit card ending with XXXX2004 with your bank however I've got an sms in my mobile that some of my payment is due to be cleared on every month .
Please clearify that and revert me back that as to why you have sent me this message.
As i already had credit card for past 08 years & i paid my each & every month bill regularly without any delay.

Attached screen shot for your reference.

Looking forword to hear from you..

+1 photos

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ICICI Bank customer support has been notified about the posted complaint.

Aug 21, 2019

Updated by saxena.ashwani I am having another credit card for past 08 years which i m using

Verified Support

Aug 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (726430) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 22, 2019

Updated by saxena.ashwani Already sent an email to the given mail i.d.
See the Reference number for your further action ref. ID-000HGaENMWNYPGVV.

Still didn't get any reply for the same.

Please do the needful.

Regards,
Ashwani saxena

Aug 26, 2019

Updated by saxena.ashwani Dear ICICI team,

Pleae expedite the issue as i am not getting any positive response from your end.

I already shared you the reference Id. I am getting the same message today as well.

Please do the needful.

Regards,
Ashwani Saxena

Jan 08, 2022

Updated by saxena.ashwani Hi ICICI Bank team,

Awaiting response from ICICI bank since 2019. Don't know why customer queries were not resolved on a given time frame.

Didn't expect this kind of response from such a reputed bank.

Regards,
Ashwani Saxena