ICICI Bank — Dp chgs till nov-16

Address:Kolkata, West Bengal, 700027

I had a Demat account in ICICI bank, last 6 years not using my account. When I checked my bank transactions and I found that there is one debit transaction 52848529 DP CHGS TILL NOV-16. also i found that last 2 few years they dedict amount as DP CHGS, When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Jan 10, 2017
Dickens kumar's response
So many times I tried to connect my self with customer care but not possible.very bad experience with icici bank,
Complaint comments 

Comments

I am neither an ICICI account holder nor a credit card holder but still I am receiving credit card transactions email from ICICI credit cards. The more shocking thing is I am receiving transaction emails for two different credit cards.

I do not hold any credit cards with ICICI then Why I am receiving these emails?

I had already paid my credit card bill amount Rs.5313.04 on 10th jan, 2017 but minimum due amount of credit card bill 2030 is auto debit from my account on 11th jan, 2017. so request to you please credit amount 2030 in my account.
What is ECSRTN?Why 353.33 Rs. is deducted from my account with out any clarification. This is the transaction remarks ECSRTN070117_SR[protected].Such a bad experience.It happened many times.And the customer care is useless.
I have applied for credit card through agent.all documents which are mandatory are submitted.agter that I have got wrong card and wrong pin both are mismatching. I have not used the card Nd bank is sending monthly statement of payment.its very horrible experience wide icici customer care.Poor response see from bank side
Icici bank has taken almost 9days for activation of my company current account .so still now there is no proper update regarding the acivation of the account.

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