[Resolved]  ICICI Bank — dp chgs when the account is dormant

Address:560106

I have been using icici account for more than 8 years and have not faced any issue till now.
I have received the below message:
Dp chgs till sep-18 in my mini statement and amount 826.00 has been detected from my account.
I have not used by demant account for more than 4 years and there was no message or alert messege for the same in my registered mobile number.

Could you please have a look at this incident and kindly revert my money back!!

Losing a faith of old customer is highly not recommended.
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Dec 14, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
ICICI Bank Customer Care's response
Dear Abhishek,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ggu6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My account money delete is not recharge please return money

sathish belli's reply, Nov 9, 2018
Please return money
ICICI Bank Customer Care's response, Nov 13, 2018
Verified Support
Dear Satish,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ggu6_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have done my vehicle insurance renewal and paid to UPI I'd [protected]@icici for Rs. 2061)-. My account got deducted but till now my bike insurance was not renewed

ICICI Bank Customer Care's response, Nov 13, 2018
Verified Support
Dear Pinapati,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ggu6_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I had done a On-line transaction for BSNL bill on dated 03/11/2018 through ICICI net banking.
Transaction details are as follows

Mobile no: [protected]
Transaction ID: PGSM[protected]
Bill No:[protected]
debit card no:[protected]
Amount: Rs 319
Transaction status:Failed
Transaction dated:03/11/2018
ICICI Bank Customer Care's response, Nov 13, 2018
Verified Support
Dear Reyshu,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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