[Resolved]  ICICI Bank — Eazypay transaction failed and balance deducted.

Address:New Delhi, Delhi, 110005
Website:eazypay.icicibank.com

Pay for m. C. A programme. (Delhi university)

Fees payment done by sbi internet banking. (250/- rs.)

Transaction id - [protected]igabmvuli4

Form ref. Number - 17csci1077278
Date - 20/6/2017

But fees not updated on delhi university website.

Balance is deducted from account.
Now i pay with another bank. Payment is done two times.

Name - jatin
E-mail - jatin. [protected]@yahoo.com
Phone - [protected]
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Jul 26, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2017
ICICI Bank Customer Care's response
Dear Customer(Jatin),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have not received the account statement for payment schedule for my loan. I want to make foreclosure but dont know what is the remaining amount i have to pay.
ICICI Bank Customer Care's response, Jun 26, 2017
Verified Support
Dear Customer(hariprabu1985),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4aeys_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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