[Resolved]  ICICI Bank — ecs bounce charge

Address:121004

As my ECS due date for car loan taken from ICICI bank is 1st of the month and I have insufficient fund in my account on 1st of October 18 so ECS bouncing charge RS 590 deduct from my account and ECS again hit on 9th of October i transfer fund around 9 O'clock in morning of same day when ECS have to be deducted but in evening I an msg about ECS return and bouncing charge RS590 also deduct from my account . Next day I got an call from ICICI bank that they told that ECS is deducted as per RBI rule or guidelines at 12.00 AM of the date.
After that I pay my ECS online and now I m getting msg of about bouncing charge of RS 1344 to be pay.

Why i will pay that charges when I have sufficient fund in Account at 10.00 am of generally when ECS id being deducted ?
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Jan 14, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5isud) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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