[Resolved]  ICICI Bank — failed transaction id of[protected]

I did a recharge of rs 399 for recharging my jio number on 18th of october via my jio app using upi payments. The money was successfully sent to [protected]@icici but my number is still not recharged. My transaction id is[protected]. Remarks column only says pay-collect-request.

Kindly refund the deducted amount as i've already done the recharge.

Thank you

Kevito l achumi
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Nov 24, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Oct 24, 2017
Updated by Kevito l achumi
With reference to my complaint against failed transaction Id of[protected]. I'm providing additional details.
Verified Support
Oct 24, 2017
ICICI Bank Customer Care's response
Dear Kevito l achumi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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