[Resolved]  ICICI Bank — fake call to protect my debit card

Hello. I have received a call from 011... Like no saying that they will protect my debit card from online fraud. And asked me a service fee of rs 1899 inr for the same.

They then asked me to give response.in the mean time as i was thinking on this matter, they just said ok sir... U don't said no till now, so we are activating this facility n just cut the phone.

Next day same amount was deducted from my account. I visited the bank and it was a shock for me... They said it was an official call n they have authority to deduct as u didn't said no.

This is a great fraud of icici bank.

I want my money back what can i do for this please help.
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Nov 20, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5eta6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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