[Resolved]  ICICI Bank — fastag blacklisted in spite of sufficient balance

I have a fast tag with icici bank customer id: 11137436 which was blacklisted due to low balance. I recharged it with required amount and still the tag is blacklisted. They are saying the amount will get automatically transferred to tag deposit amount but that has not happened.
I called the call centre of icici bank fast tag multiple times. The customer care are only taking the complaints and are not resolving the issue. Very poor service from icici bank fast tag department.

You can see attached image. It is clearly showing the tag as blacklisted. Please revert as early as possible.
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Mar 19, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Mar 14, 2020
Updated by Saurabh Dighe
Still Blacklisted. Please help remove fastag from blacklist

Verified Support
Mar 15, 2020
ICICI Bank Customer Care's response
Dear Saurabh Dighe,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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