ICICI Bank — fastag courier at not received

Address:

H.No 2-24/2B,SBI COLONY SINGH APPORTMENT OPPOSITE ROAD Nandyal, Kurnool, Andhra Pradesh, 5181501

Dear sir
I apply icici fastag 30Nov till date not received at courier.recently I received at one msg blue dart courier he was mention address was not found.this address so much courier received last few days.
courier was return booked at fastag.
pls do solve the problem.
courier authority was not work at properly
pls send once again and another courier.
pls send you booked at details send by SMS or Msg. previous booking at not any msg or mail.how to find and track the details.
so much in this gap trying customer care but still hold and 2 mins after aromatically calling dropped very bad for customer care service.
pls improve some of points.

regards
Manohar

regards
Manohar