[Resolved] ICICI Bank — fastag not delivered by icici bank

Hussainmds

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560100

I purchased icici fastag online on dec27th.
Also paid the delivery fee.
I got the message the fastag customer id 11640040 is activated.
Also I received a message
Dear Customer, Your ICICI Bank FASTag account No. 22077120 has been activated on 27/11/2019 20:02:37
But till date I did not receive the fastag. The customer care number is not working..the other number they never pick the phone
There is no tracking of fastag either.
I need the fastag to be delivered

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Jan 15, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03is2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team