ICICI Bank — fastag not delivered | |
I applied for fastag card on 10th nov. I got message from bank stating card is sent through courier & will receive by 13th nov. (Details were provided). However, i did not receive the courier. A week later i got message that my address is not found. However, i have received lot of couriers on same address. They could have called me if they could not find my address. I raised this query with icici fastag as they did selected specific courier agency. (Cmpxxx33755). Representative ensured me that issue will be resolved within 7 working days. However, there is no response. I wrote to icici customer care, they replied "we will be unable to process my request through this channel." With only customer care number being always busy, i am feeling helpless Was this information helpful? | |
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ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 03, 2019 ICICI Bank Customer Care's response Dear Pramod_2302, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a027w0) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
 2 Comments | |
Comments
Didint get much support except reply.
Though I received item, response was too late and poor
Though I received item, response was too late and poor
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I already have mailed to banking customer care, as mentioned earlier