[Resolved]  ICICI Bank — fastag not received since 2 weeks

Address:411048

Hi team,
I have applied for fastag on online portal on 26th nov 2019 but still have not being delivered to me. I have tried checking with helpdesk but number do not work. I have been trying to escalate this since 3 days but no response from icici bank on the same. The amount is deducted and still the fastag is not being delivered to me yet. Pls share the escalation matrix to escalate this. I was suppose to get the fastag within 7 working days.

Regards,
Asmita
Custom id: 11612864
Contact: [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 7, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2019
ICICI Bank Customer Care's response
Dear sushaw,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23609
    Pending
    2047
    Resolved
    14236
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information