ICICI Bank — fastag otp problem | |||
Its been 10 days, i got my user id for icici fastag. I have been trying to register it online by userid, which asks for otp sent on my registered mobile number. (I am not receiving any otp after several attempts). I checked all my details including userid and mobile number with customer care. Everything is proper. Yet customer care has no clue about how to fix this. Everytime they come up with some weird clueless answer. Out of frustration, i asked them to cancel my fastag and refund all money, and they said for that also you need to register and cancel it online. (Isn't it brilliant, if i am not getting otp) how do i login? User id : 12182027 Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06c75) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
Comments
how did you manage to write to ICICI email, as it is protected? i am also facing same issue. These guys are not even following basic professionalism, In the name of COVID, they are putting every customer detail are at risk by sending applications in in Whatsup at Bangalore Bommanahalli Fast tag sales counter. i am calling them from last 4 days no resolution on otp, and CUG recharge not credited to wallet, and asking for 7-8 working days and not at all working on Complaints(CMP[protected]).
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