[Resolved] ICICI Bank — flipkart debit card emi order cancelled but bank charged late fee & interest | |||
Dear all please note that I had made a transaction at Flipkart by using my ICICI debit card EMI option but the same was cancelled by me within 2 hours and till date I haven't received any notification mail message from ICICI Bank and Flipkart as they are going to charge every month EMI and interest Plus taxes today we have checked our bank balance then got to know that bank has debited around 5500 rupees then we immediately approached customer support team and requested for the details they confirmed as they are charged for every month EMI late fee of these 6 months EMI which we are not aware and They were saying that we have received the refund after 6 months only not immediately from Flipkart but as per enclosed Flipkart confirmation they had processed full amount refund within 7 days only please check and advise for which reason they have charged 5500. If this is about late fee & then why they need to convert into EMI & why expect monthly payment from us even after cancelling order. Kindly help!!! Was this information helpful? | |||
Mar 30, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 22, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Our official will get in touch with you. Regards, ICICI Bank Customer Service Team | |||
Add a Comment | |||
65%
Complaints
23609
Pending
2047
Resolved
14236
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment