[Resolved]  ICICI Bank — flipkart debit card emi order cancelled but bank charged late fee & interest

Address:East Godavari, Andhra Pradesh, 502032

Dear all please note that I had made a transaction at Flipkart by using my ICICI debit card EMI option but the same was cancelled by me within 2 hours and till date I haven't received any notification mail message from ICICI Bank and Flipkart as they are going to charge every month EMI and interest Plus taxes today we have checked our bank balance then got to know that bank has debited around 5500 rupees then we immediately approached customer support team and requested for the details they confirmed as they are charged for every month EMI late fee of these 6 months EMI which we are not aware and They were saying that we have received the refund after 6 months only not immediately from Flipkart but as per enclosed Flipkart confirmation they had processed full amount refund within 7 days only please check and advise for which reason they have charged 5500.
If this is about late fee & then why they need to convert into EMI & why expect monthly payment from us even after cancelling order.

Kindly help!!!
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Mar 30, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Mar 01, 2019
Updated by ThiruChouki Netha
We have received a notice from ICICI Bank for this wrongly blocked EMI/other charges amount.

Hello Bank team...do you have answer???

Mar 07, 2019
Updated by ThiruChouki Netha
Dear All,
Kindly note that still we have not received any update on our charges reversal.
It waa supposed to be processed last week itself.
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