ICICI Bank — forced one assist plan sr[protected] request for cancelation

 
2 Reviews
Qtr No.- III/2 KV CMM CAMPUS, KV TEACHERS COLONY, LEKHA NAGAR JABALPUR, Jabalpur, Jabalpur District, Madhya Pradesh, India
 anita15071974 on May 18, 2019
I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and i get this mail today.
"your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide sr[protected] on 29-jun-18. It will be completed within 1 working days".
I don't need this plan actually. Please deactivate this plan and refund my money as soon as possible.

Anita pandey
Mob no. [protected]

Complaint Status


[May 18, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, May 18, 2019
Dear Anita,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Anita,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using your name and the mobile number given is not view able. Request you to share your OneAssist customer ID along with the issue details by emailing us at [email protected]

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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    ICICI Bank - forced one assist plan sr612163950 request for cancelation