ICICI Bank — fraudulent transaction

Hi,
Last year june icici and oneassist had activated on one assist plan on my account and deducted 1899 rs from my account
I had raised a complaint last year itself to terminate my plan, since it was initiated without my approval and i have got a partial refund of 500 rs last year. This year also rs 1899 was deducted from account without any intimation
Please terminate my plans with immediate effect and refund the entire amount asap. Let me know, if you need any further clarifications, i will be available in mobile number mentioned in the signature.
Oneassist relationship number : 2249911
Regards,

Ninan m luke
[protected]
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ninan,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

As requested by you we have initiated your cancellation process vide service request number 3288242. Your refund amount 1899/- will be credited to your account within 5 to 7 working days.

Thank you,

Regards,

Sophia,

Team OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information