[Resolved] ICICI Bank — fraud at icici credit card and harassment calls from bank | |||
I was holding icici visa debit card and during year 2013 applyed for icici coral credit card. I am not frequent shopper but still i wanted to have a credit card as all others want. Many years i paid yearly charges of the credit card.in 2015 during diwali, one day suddenly i got mail that my credit card is blocked due to fraud transactions. I start searching for all those mails and i realized that 4-5 usd payment done through my credit card. I was shocked and tried my best to esclate the issue to the icici bank weather near my place sec 10 huda market branch or mailed lots of authority people. But all in vain. After trying so much nothing helped. My debit card amount got dedcuted then and 3 times approximately. But this is not the way to torture a prime customer. I feel like cheated by icici bank. Was it my mistake to have icici bank debit and credit cards. This is not the last problem to me they start calling me and harassing me. Finally they called me for settlement and asked me for 13k to pay. Which is 3 times of my purchase. And for that purchase they have already deducted from my debit account. I need help. Was this information helpful? | |||
Nov 22, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 ICICI Bank Customer Care's response Dear Sandhya Yadav, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f0z9) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
1 Comment | |||
Comments
65%
Complaints
23611
Pending
2053
Resolved
14238
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Paid all the outstanding payments.
How can i get the NOC.
Its affect my sbil score.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5f0z9_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team