[Resolved]  ICICI Bank — fraud at icici credit card and harassment calls from bank

Address:Gurgaon, Haryana, 122001

I was holding icici visa debit card and during year 2013 applyed for icici coral credit card. I am not frequent shopper but still i wanted to have a credit card as all others want.

Many years i paid yearly charges of the credit card.in 2015 during diwali, one day suddenly i got mail that my credit card is blocked due to fraud transactions. I start searching for all those mails and i realized that 4-5 usd payment done through my credit card. I was shocked and tried my best to esclate the issue to the icici bank weather near my place sec 10 huda market branch or mailed lots of authority people. But all in vain.

After trying so much nothing helped. My debit card amount got dedcuted then and 3 times approximately. But this is not the way to torture a prime customer. I feel like cheated by icici bank.

Was it my mistake to have icici bank debit and credit cards. This is not the last problem to me they start calling me and harassing me.

Finally they called me for settlement and asked me for 13k to pay. Which is 3 times of my purchase. And for that purchase they have already deducted from my debit account.

I need help.
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
ICICI Bank Customer Care's response
Dear Sandhya Yadav,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f0z9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Need NOC for ICICI credit card.
Paid all the outstanding payments.
How can i get the NOC.
Its affect my sbil score.
ICICI Bank Customer Care's response, Oct 22, 2018
Verified Support
Dear Boopathi Ramasamy,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5f0z9_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information