[Resolved]  ICICI Bank — fraud by icici bank management

Address:

110066

Hi,

This is in reference to the credit card bill.

I am getting numerous calls from icici bank executive asking me to make the payment of 6000approax at the earliest as i have missed the due date.

However, i have not missed any due date and there is no dues is which needs to be settle in the current statement month.

I called on 5th oct'19 in the icici customer support to cross check if there is any dues is pending which needs to be settle and the icici bank customer care excuitive clearly informed me that there is no dues as such and you don’t have to make any payment.

Moreover, he also mentioned there is some amount which is yet to be settle as we have received the excess payment in place of last month statement.

And after the phone call i even gave the feedback to the executive, please refer the trail email for the same.

Moreover, i called in icici customer support last week to lodge the complain about the same and the executive said give us 2 days time to check we will give you call back within two days with the status. Hitherto, there is no update.

My bank account number is[protected]

Please help me with this as i have never faced any issue with icici bank and i always give first priority to this bank but now it seems i have made a big mistake by taking credit card from icici bank as you guys do fraud and don’t even bother to listen the customers.

Anticipating your prompt and positive response on the same as i have been taking continuously follow-up over the phone call from last more then a month.

Further to add your executive ask me not to send any email when i called last week.

Why he said so, is it because you are fooling the customers by doing fraud???