ICICI Bank — fraud in deposit

Address:Shimoga, Karnataka, 577201

Sub: breach of agreement
Sir,
I refer to the breach of agreement for fd bond dated 05/12/2018, entered into between ajit danti, sapthagiri nilay ii cross venkatesh nagar & icici branch, durgigudi, gr. Floor, sree karthik plaza, opp. Mallikarjuna talkies, shivamogga, karnataka 577201 (Hereafter the agreement)
In terms of the agreement, you are required to understand following facts:
I the undersigned dr ajit danti, bring to your notice that, i have been cheated by the icici branch, shimoga for the fixed deposit made on 5/12/2016 for a period of two years with principal amount of rs 3, 19, 000 (Rs three lakhs nineteen thousand only).
On maturity date (05/12/2018) as per fd certificate i must get rs 3, 67, 214 (Three lakhs sixty seven thousand two hundred fourteen only), instead i have been paid only rs 3, 51, 823 (Three lakhs fifty one thousand eight hundred twenty three only). The difference amount of rs 15, 391 (Fifteen thousand three hundred ninety one only) has been cheated by the branch. I have asked the branch authority give reason for the difference amount, they failed to give any valid reason and simply said we are sorry and will raise complaint to higher authority for the settlement.
This clearly indicate that breach of agreement exercised by icici bank and not transparent in their service. While deposit they are humble with many promises but they fail to execute their promises and agreements made in fd bonds.in which court may order punitive damages to punish the breaching party for breaking the terms of agreement in the fd bond certificate. This may also tarnish the image of icici bank at larger public domains under ipc act 1872.
With the above facts, i demand that
A) you rectify the breach immediately.
B) within a period of seven days from the receipt of this letter, acknowledge the receipt of this letter
If you fail to rectify the breach, i will be forced to take appropriate legal action against you, and will seek all available damages and remedies under the agreement and under applicable laws.

Enclosed: copy of fd bond certificate
Copy to:
Rbi, bangalore,
Rbi new delhi
Banking ombudsman
Consumer forum, bangalore

Yours sincerely
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I have been trying to log into Imobile app to check my ICICI NRE account. The sms verification is not allowing me log in.

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ICICI Bank Customer Care's response, Dec 17, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5iwzi_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I am a customer for ICICI bank since 2015, It is my salary account.
Recently i had a charge named CashTxnChgs-Nov18+GSTon 10/12, I cant understand why they deducted the money without my consent.
I wish i could shift to another who offer a better service.
ICICI Bank Customer Care's response, Dec 17, 2018
Verified Support
Dear Jiffin Thomas,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5iwzi_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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